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Listening – It is Just Complicated!
When I was growing up, every Sunday we would always visit my great-grandmother. Everyone just called her, “Ma.” She didn’t have a lot of telephones in her house, but she did have a white one in the dining room, which I thought was always strange. Anyway, the phone was by far the fanciest phone I…
Read MoreVirtual Experience Stage 3: Summarize
In Virtual Experience Stage 3: Summarize, we go through the importance of summarizing and how to keep this stage very personal for each customer.
Read MoreVirtual Experience Stage 5: Wrap-Up
In Virtual Experience Stage 5: Wrap-Up, we go through how to finish your virtual experience with your customer and next steps.
Read MoreThe Art of Listening
The Art of Listening eLearning course will help you build better listening skills so you can drive your virtual experience sale effectively.
Read MoreNonverbal Communication
How you communicate will play an important role in your virtual experience, and this eLearning course will help you understand how your actions and even posture will be essential.
Read MoreFoundation Essentials Program
The Found Essentials Program includes three eLearning courses that is important to understand before selling in the virtual sales channel.
Read MoreThe Store Setup
In this eLearning course, Conversation Couture walks you through the steps of setting up your store for a virtual in-store experience.
Read MoreChat Box Stage 1: Introduction
In this course, you will learn about setting up the conversation in the chat box with the customer to drive a sale forward.
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Chat Box Stage 4: Ending the Chat
In Chat Box Stage 4: Ending the Chat you will learn the how to end the chat strategically to retain your customer and continue to drive the sale.
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Chat Box Best Practices
In Chat Box Best Practices, you will learn the 10 best practices to do while selling through the chat box sales channel.
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