Virtual Sales Training for Luxury Retail
Frequently Asked Questions
Conversation Couture aims to answer any question you have about our E-learning certification training programs. Please contact us if you need more information.
Conversation Couture is an E-learning company that focuses on training luxury retail sales associates and their managers on how to drive sales in a virtual environment. We offer the only certification training programs in virtual experiences and chat box communications. This opens up a new sales channel for luxury retail to boost online sales without sacrificing quality service. We have a full array of on-demand courses in our Online Learning Center. Whether you want to move your entire company to offer virtual in-store experiences, or if you are a retail sales associate looking to upskill to the next luxury level, Conversation Couture is here for you!
Conversation Couture will benefit will help you:
- Help with customer retention.
- Amplify your skills for customer experience.
- Increase your online sales.
- Build your professional network.
- Decrease abandon shopping carts.
- Increase in commission sales.
And much more!
Conversation Couture offers certification courses in our Online Learning Center, customized training, or a combination of both for your company. Whether you want to move your entire company to offer virtual in-store experiences, or if you are a retail sales associate looking to upskill to the next luxury level, Conversation Couture is here for you!
Check out our Scenarios page to see where your company is situated currently in the eCommerce space and where we can take it.
Yes. You have 365 days to complete the course. After the course is completed, you will continue to have access for 3 months.
After you complete all required courses and pass all the quizzes with a 80% or higher, within 24 hours you will emailed the certification certificate and a downloadable certification graphic for you use.
Conversation Couture has an Online Learning Center with courses starting at $99 each. If you are looking for a company-wide solution, Conversation Couture provides clients with a customized proposal. Every client is different, from the small business owner to corporate, and we understand nothing is standard in the luxury market.
Conversation Couture accepts Mastercard, Visa, American Express, PayPal, and Google Pay. We do not have a refund policy. All sales are final.
The courses in the Online Learning Center are self-paced, however for individual courses we estimate it will take around 30 minutes to complete. Especially if you are using the downloaded worksheets and taking the quiz.
We would love to hear from you! You can schedule a free 15-minute consultation with Olivia Steele, the CEO, or you can fill out our contact form.
Conversation Couture is available world-wide.
If you have a PayPal account, PayPal offers a payment plans as low as 0% APR for up to 12 months. No downpayment no late fees.
We are always available via email for any questions or concerns. We will be posting the hours for Live Chat soon! Stay tuned!
Yes! We are able to customize all the downloads in the courses. This will provide companies with worksheet activities and checklists that are focused on the specific brand. The process starts with a discussions with CEO, and then our team will work on a project plan to roll out.
Yes! We offer 1/2 day and full day training sessions if the brand would prefer doing an in-person training. Please contact our CEO, Olivia, for more information.
Yes! We are working with LinkedIn for it to be available as a drop down, however until this process is complete, please manually add it your LinkedIn profile. For help on how to add it, please go to https://www.linkedin.com/help/linkedin/