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Virtual Sales Training for Luxury Retail

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Which Best Describes Your E-Commerce Position?

The three scenarios below are to provide a rough outline of where luxury retailers generally land in the progression of bringing a full virtual experiences to life, and to its maximum potential.  We look forward to discussing your unique brand and where you are in setting up your own online experiences.  

Scenario 1

  • Your company has a functional website that provides your current and potential customers with information about products being sold

  • Your website is solely informational, nothing is being sold directly on your website.

  • No chat function 

  • No virtual experiences

virtual experience scenarios
virtual experience scenarios

Scenario 2

  • Your company has a functional website that provides your current and potential customers with information about products being sold

  • Your company sells products/services online

  • Offer a chat function as a customer service add on

  • Interested how the chat function can drive sales

  • No virtual experiences offered

Scenario 3

  • Your company has a chat function/bot to generate leads on a fully functional website that sells your products/services

  • Chat is primarily used for customer service

  • Virtual experiences offered but not seeing the return

  • Interested how to drive higher sales through both the chat function and virtual experiences

virtual experience scenarios

LEARN MORE ABOUT US

Schedule a 15-Minute Call with an Advisor

Schedule a 15-minute conversation with one of our incredible luxury retail education advisors! We will discuss your online goals and outline specific courses in our Online Learning Center to help you reach those goals. 

-Olivia & Emily 

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