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Conversation Couture’s Founders Featured in Modern Luxury Magazine
This article was published in the Modern Luxury September issue. Coming from a long line of entrepreneurs, sisters Olivia Steele and Emily Leavitt know first-hand what it takes to develop a business. The idea for Conversation Couture originated with CEO Olivia’s own experience shopping online for luxury goods, which she found lacked the customer assistance…
Read MoreScenarios
Virtual Sales Training for Luxury Retail Which Best Describes Your E-Commerce Position? The three scenarios below are to provide a rough outline of where luxury retailers generally land in the progression of bringing a full virtual experiences to life, and to its maximum potential. We look forward to discussing your unique brand and where you…
Read MoreThe Boardroom Versus the Sales Floor
Technology is always advancing. I’m sure many of us can remember when connecting to the internet meant also experiencing that awful, screeching dial-up noise that seemed to last long enough to grab a cup of coffee (and a toasted bagel, depending on your ethernet connection). Today, you can get free Wi-Fi pretty much anywhere. The…
Read MoreVirtual Retail 360 Certification
Virtually Selling in the Metaverse
“Metaverse.” Just saying the word, simultaneously creates an atmosphere of wonder and a bit of confusion. It seems like everyone is talking and asking about the metaverse. It’s reminiscent of when the “Internet” emerged in the 1990s and everyone was fascinated and eager to see if Internet Explorer, Netscape, or this other strange word, “Google,”…
Read MoreVirtual Retail Sales Certification: 5 Reasons to Upskill Now
If you’re a luxury retail sales professional or even if you are a newcomer, you understand that the very foundation for a successful career in the industry is built on developing strong customer relationships. This is because repeat customers contribute to approximately 70% of luxury retail sales. Kudos to luxury retailers for their…
Read MoreUpskilling Your Current Employees
As a luxury brand, you understand the eCommerce opportunity, however it is just overwhelming to think about updating your business model. Your in-store model has worked for decades, margins are getting thinner, and your sales specialists are so talented in what they do! However, this eCommerce opportunity is just wide open in the luxury market,…
Read MoreVirtual Experience Certification
The Virtual Experience Certification includes all 5 stages of how to prepare and deliver a virtual in-store customer experience.
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Virtual Experience Giveaway
The luxury online experience begins with how you are communicating with your customers. The Virtual Experience Giveaway will give you a sneak peek into how to start your process of selling in the virtual sales channel. It will be important to the success of rolling out your virtual in-store experiences, or Live Stream, that your…
Read MoreVirtual Experience Stage 2: Learn
In Virtual Experience Stage 2: Learn, we go through the 5 Steps to help further prepare and learn about your customer before your virtual experience.
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