Virtual Retail 360 Certification




The Virtual Retail 360 Certification includes all the programs.


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Courses in this Group

In this Virtual Retail 360 Certification, you will learn strategies and techniques to create the same sales experience in any virtual environment your company offers to customers.  When you sell products online in any virtual environment, it is not the same as when you are working with a customer in-store. 

This certification will walk you through our Virtual Experience eLearning courses, Chat Box Communication eLearning courses and our Foundation Essential eLearning courses.  By following programs and completing all the worksheet activities, you will be able to start offering virtual in-store experiences and use the chat box as a sales channel to your customers.

The eLearning courses in this program will also outline the differences in the two sales channels, give you good strategies for listening, how to use nonverbal communication effectively, and how to set up your store and help your customer set up as well.

Inside the Virtual Retail 360 Certification Program

  • 15 Courses include 100% video instruction, true/false quizzes, and worksheet activities to complete
  • Flexibility to complete all coursework (approx. 1-3 hours per program) at your own pace
  • Opportunities to work with co-workers or people in your network to practice your new skills
  • Certification when you complete the program
  • Available in English and Spanish

What You’ll Learn

  • How to create a virtual in-store experience to drive online sales
  • How to best use your chat box as a driving sales channel
  • Refine your skills in listening and nonverbal communication
  • Improve your approach to selling luxury products in any virtual environment

Courses Included: 

Course Access

Students will have 1 year to complete the course, and will have access to the material for 30 days after completing the course .  If students would like access to the eLearning courses and course materials for longer, please see the Virtual Retail 360 Certification Subscription course option or contact us for more information.

The Group feature allows you to enroll a group of people for an individual course.  You will be charged the price of the product for each student you enroll.

*If you plan to enroll 10 or more people in one course, please contact us for a 10% off coupon code before you checkout.

By selecting Group, you become a group leader and are able to purchase and enroll as many people as needed for a course, including yourself.  

Be sure to name your group, and you will need to create a unique group name for each product you purchase.