FAQ

Virtual Sales Training for Luxury Retail Frequently Asked Questions Conversation Couture aims to answer any question you have about our E-learning certification training programs.  Please contact us if you need more information. What is Conversation Couture? Expand Conversation Couture specializes in eLearning for luxury retail sales associates and managers, with a focus on enhancing their…

Read More

Offerings

Virtual Sales Training for Luxury Retail Online Learning Center Virtual retail sales training with certification courses in virtual experiences and chat box communications along with array of additional courses to help move your luxury company to the next virtual level, the Online Learning Center is perfect for a company that wants to drive more online…

Read More

Learning Center

Virtual Sales Training for Luxury Retail   Conversation Couture’s mission is to help luxury retail businesses thrive in the online and virtual world.  Upskill virtual retail sales training is offered through our certified online courses for luxury sales managers and sales specialists who are interested in furthering their skills to offer virtual in-store experiences and…

Read More

The Untapped Online Jewelry Market

Imagine for a moment: You want to buy the perfect gift for your mother, you know she loves jewelry​, ​but you also know how time consuming it will be to go to multiple jewelry stores to find it. You’re unsure about how to go about buying jewelry online. And, honestly it just feels odd to…

Read More

About

Virtual Sales Training for Luxury Retail About Conversation Couture Conversation Couture is an E-learning company that focuses on training luxury retail sales associates and their managers on how to drive sales in a virtual environment.  We offer the only certification training programs in virtual experiences and chat box communications. The Luxury Retailer’s Challenge When a…

Read More

Increasing Online Luxury Retailer’s Revenue with Customer Engagement

Imagine for a moment that you’ve just walked into a luxury retail store. You are immediately greeted by a sales specialist who asks, “How can I help you today?” This is expected, because when you are buying luxury products or services, a sales specialist provides full service the entire time you are in the store…and…

Read More

The Benefits of Virtual/Online Sales

There are two types of virtual sales opportunities: Virtual Experiences and Chat Box Communication. When companies employ trained sales specialists to sell in a virtual/online setting, the benefits are plentiful. Creating a positive virtual experience for online customers reaps big benefits for both the company and the sales specialist.  Before we start listing the benefits,…

Read More

The Value of Online Customer Retention

The luxury sales marketplace has outpaced their retail counterparts with customer relationship management. While other retailers struggle to learn about relationship marketing, upscale and luxury businesses have long been aware that building long-term relationships with clients is a mutually-beneficial endeavor. (retaildoc.com)   Customer Retention By The Numbers Satisfied and returning luxury customers are not necessarily…

Read More

Pivoting Chat Boxes to Boost Online Sales

When did the chat box become that annoying customer service representative that everyone furiously ignores or finds irritating? The chat box is such an amazing opportunity for retailers, especially for those who prefer to do their shopping online!  Luxury is all about the experience, and if your chat box is a bot or you just…

Read More

Luxury Retail Websites Need Human Interaction!

Imagine you walk into a luxury retail store.  No one greets you, no one asks if they can help you, and no one is making recommendations.   Well….Welcome to luxury retailers’ websites! Conversation Couture was founded for this very reason.  I was trying to purchase a piece of fine jewelry online, and had to flip to…

Read More