Artículos del Blog de Conversation Couture

El mercado de lujo tiene muchas formas de impulsar las ventas en línea mediante la implementación del nuevo canal de ventas de comercio electrónico. ¡Estos artículos ayudarán a educar a las tiendas de lujo sobre cómo usarlo!

What’s a Virtual In-Store Experience?

Por Emily Leavitt / enero 6, 2022

Luxury retailers understand that creating a strong customer-sales specialist relationship is the key to lasting success. Luxury retailers also understand that this important relationship weakens when a customer experiences a luxury website lacking in human and personalized elements. For instance,…

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Pivoting Chat Boxes to Boost Online Sales

Por Emily Leavitt / enero 3, 2022

When did the chat box become that annoying customer service representative that everyone furiously ignores or finds irritating? The chat box is such an amazing opportunity for retailers, especially for those who prefer to do their shopping online!  Luxury is…

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Upskilling Your Current Employees

Por Emily Leavitt / diciembre 29, 2021

As a luxury brand, you understand the eCommerce opportunity, however it is just overwhelming to think about updating your business model.  Your in-store model has worked for decades, margins are getting thinner, and your sales specialists are so talented in…

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The Value of Online Customer Retention

Por Emily Leavitt / noviembre 17, 2021

The luxury sales marketplace has outpaced their retail counterparts with customer relationship management. While other retailers struggle to learn about relationship marketing, upscale and luxury businesses have long been aware that building long-term relationships with clients is a mutually-beneficial endeavor.…

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Increasing Online Luxury Retailer’s Revenue with Customer Engagement

Por Oliva Steele / noviembre 17, 2021

Imagine for a moment that you’ve just walked into a luxury retail store. You are immediately greeted by a sales specialist who asks, “How can I help you today?” This is expected, because when you are buying luxury products or…

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Luxury Retail Websites Need Human Interaction!

Por Oliva Steele / noviembre 15, 2021

Imagine you walk into a luxury retail store.  No one greets you, no one asks if they can help you, and no one is making recommendations.   Well….Welcome to luxury retailers’ websites! Conversation Couture was founded for this very reason.  I…

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Conversation Couture’s Founders Featured in Modern Luxury Magazine

Por Emily Leavitt / noviembre 2, 2021

This article was published in the Modern Luxury September issue. Coming from a long line of entrepreneurs, sisters Olivia Steele and Emily Leavitt know first-hand what it takes to develop a business. The idea for Conversation Couture originated with CEO…

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Online Skin Care is a Real Thing!

Por Emily Leavitt / noviembre 1, 2021

Do you purchase your skin care products online?  I know I do!  The skin care market is  growing, and new businesses are popping up all over the world. Luxury brand companies that will capitalize on this growth by taking advantage…

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The Untapped Online Jewelry Market

Por Emily Leavitt / octubre 31, 2021

Imagine for a moment: You want to buy the perfect gift for your mother, you know she loves jewelry​, ​but you also know how time consuming it will be to go to multiple jewelry stores to find it. You’re unsure…

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