Conversation Couture's Blog Articles
The luxury retail market has many ways to boost their online sales through implementing the new eCommerce sales channel. These articles will help educate luxury retailers on how to use it!
What’s a Virtual In-Store Experience?
Luxury retailers understand that creating a strong customer-sales specialist relationship is the key to lasting success. Luxury retailers also understand that this important relationship weakens when a customer experiences a luxury website lacking in human and personalized elements. For instance,…
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Pivoting Chat Boxes to Boost Online Sales
When did the chat box become that annoying customer service representative that everyone furiously ignores or finds irritating? The chat box is such an amazing opportunity for retailers, especially for those who prefer to do their shopping online! Luxury is…
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Upskilling Your Current Employees
As a luxury brand, you understand the eCommerce opportunity, however it is just overwhelming to think about updating your business model. Your in-store model has worked for decades, margins are getting thinner, and your sales specialists are so talented in…
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The Value of Online Customer Retention
The luxury sales marketplace has outpaced their retail counterparts with customer relationship management. While other retailers struggle to learn about relationship marketing, upscale and luxury businesses have long been aware that building long-term relationships with clients is a mutually-beneficial endeavor.…
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Increasing Online Luxury Retailer’s Revenue with Customer Engagement
Imagine for a moment that you’ve just walked into a luxury retail store. You are immediately greeted by a sales specialist who asks, “How can I help you today?” This is expected, because when you are buying luxury products or…
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Luxury Retail Websites Need Human Interaction!
Imagine you walk into a luxury retail store. No one greets you, no one asks if they can help you, and no one is making recommendations. Well….Welcome to luxury retailers’ websites! Conversation Couture was founded for this very reason. I…
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Conversation Couture’s Founders Featured in Modern Luxury Magazine
This article was published in the Modern Luxury September issue. Coming from a long line of entrepreneurs, sisters Olivia Steele and Emily Leavitt know first-hand what it takes to develop a business. The idea for Conversation Couture originated with CEO…
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Online Skin Care is a Real Thing!
Do you purchase your skin care products online? I know I do! The skin care market is growing, and new businesses are popping up all over the world. Luxury brand companies that will capitalize on this growth by taking advantage…
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The Untapped Online Jewelry Market
Imagine for a moment: You want to buy the perfect gift for your mother, you know she loves jewelry, but you also know how time consuming it will be to go to multiple jewelry stores to find it. You’re unsure…
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