Are You Real?
There are so many options for companies to choose from when it comes to communicating with customers. Our sales team received an email from a prospective customer that it kicked off a long discussion at a staff meeting. This is…
Read MoreListening – It is Just Complicated!
When I was growing up, every Sunday we would always visit my great-grandmother. Everyone just called her, “Ma.” She didn’t have a lot of telephones in her house, but she did have a white one in the dining room, which…
Read MoreWhy Your Livestream Shopping Event Should Have a Trained Chat Moderator
Livestream shopping is taking the world by storm. Generating the highest conversion rates of any marketing method, the livestream shopping industry has become an almost $500 billion dollar market as brands jump on this new way of connecting with customers.…
Read MoreVirtual Retail Sales Certification: 5 Reasons to Upskill Now
If you’re a luxury retail sales professional or even if you are a newcomer, you understand that the very foundation for a successful career in the industry is built on developing strong customer relationships. This is because repeat customers…
Read MoreEmpowering the Luxury Retail Sales Specialist
When I was growing up, the #1 evening television show was Cheers. Also popular were Knight Rider, The Facts of Life, Who’s The Boss, and Miami Vice. However, when you watched Cheers, you truly felt like every character could be…
Read MoreThe Boardroom Versus the Sales Floor
Technology is always advancing. I’m sure many of us can remember when connecting to the internet meant also experiencing that awful, screeching dial-up noise that seemed to last long enough to grab a cup of coffee (and a toasted bagel,…
Read MoreVirtually Selling in the Metaverse
“Metaverse.” Just saying the word, simultaneously creates an atmosphere of wonder and a bit of confusion. It seems like everyone is talking and asking about the metaverse. It’s reminiscent of when the “Internet” emerged in the 1990s and everyone was…
Read MoreThe Benefits of Virtual/Online Sales
There are two types of virtual sales opportunities: Virtual Experiences and Chat Box Communication. When companies employ trained sales specialists to sell in a virtual/online setting, the benefits are plentiful. Creating a positive virtual experience for online customers reaps big…
Read MoreConversation Couture’s Founders Featured in Modern Luxury Magazine
This article was published in the Modern Luxury September issue. Coming from a long line of entrepreneurs, sisters Olivia Steele and Emily Leavitt know first-hand what it takes to develop a business. The idea for Conversation Couture originated with CEO…
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